Vi (Vodafone Idea) lifted retention on customers already porting out, across seven circles.
Customers
Judge us on the numbers, on real books.
Forty-plus enterprises across BFSI, telecom and consumer run revenue conversations on the platform. Here is what it moved, on real portfolios, named where our clients have cleared it and specific where they have not.
The outcomes
What the platform moved.
Telecom · retention4.1x
Financial services · collections+15%
A financial-services book recovered more, with no added cost to collect.
Consumer durables · support200 → 50 seats
A leading consumer-durables brand held its service levels with a quarter of the agents.
General insurance · renewalsClosed on the call
TATA AIG ran four-wheeler renewals end to end, payment taken in-conversation.
Automotive · discovery14.3x
A leading two-wheeler brand multiplied lead conversion with conversational AI on Google Business Messages and voice together in discovery.
NBFC · collections & servicingIn production
HDB Financial runs recovery and servicing on the platform.
In aggregate
The scale behind the stories.
Enterprises40+
Across BFSI, telecom and consumer.
Scale1M+ calls/day
Handled in production.
Audit100%
Every call scored, AI and human.
Cost per outcome~30% lower
India benchmark across motions.
Trusted by
The enterprises on the platform.
Vi (Vodafone Idea)AirtelHDB FinancialStashfinAditya Birla GroupAditya Birla CapitalAditya Birla Sun Life InsuranceRoyal EnfieldIndiGoTATA AIGIndiaFirst LifeDishTVACT FibernetTata PlayBuddy LoanTeleoneMuthoot Fincorp